Warranty

WE HAVE THE BEST WARRANTY IN THE INDUSTRY


At Emerald Transformer, the services we provide to our customers, along with the parts we use, are guaranteed to be free of flaws and defects in workmanship and materials. This includes installation services, routine transformer maintenance services, transformer repair services, refurbished units we sell, and other parts and components we carry from industry manufacturers.

Our industry-leading five-year warranty period outpaces many OEM warranties. Emerald can also extend the lifespan of your current stock by adding warranty services to equipment that has recently come out of its original guaranteed performance period.

In addition to a lengthy warranty, we offer a hassle-free warranty service.  One call and service is scheduled, ask your Emerald contact for details.

I would like to thank Emerald for your assistance with the recent equipment recycling effort... We have disposed of three power transformers and thousands of gallons of oil...I also want to express my appreciation for your field service crew. The crew has been on property the last two weeks removing transformers from substations. The work was completed in a safe, timely and professional manner. Your crews have been on property for prior recycling efforts and I am always pleased with their efforts. I look forward to working with you to remove the remainder of the equipment by the end of the year.

– Midwest Investor-Owned Utility Manager